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Privacy Policy

YourGreen Ltd (“we” “us” “our”} is committed to protecting and respecting your privacy and data. This policy sets out the basis on which we use and protect any information you provide when using this website, placing orders or communicating with us. By using this website, you are consenting to the practices set out in this policy. 

What data we collect:

We may collect and process the following data provided by you when using our website or corresponding by phone, email, post or otherwise:

How we use your information:

The personal and business information you provide is not used for marketing purposes, it is used for processing and delivery of orders, product traceability, improving our products and services, internal record keeping as required by law and sending promotional emails. Email address details are used when preparing and sending invoices, business newsletters and compiling email campaign reports. An option to unsubscribe is provided with every mailing.

Disclosure of information

We do not share, sell, lease or distribute your information with third parties except where required by law or where it is essential to fulfilling our contract with you eg. External payment providers, delivery/courier companies. We may exchange information with organisations for the prevention, detection or investigation of a crime, national security and the assessment or collection of tax. No information we collect is used for marketing purposes.

Your rights

You have the right to know what information we hold with regard to yourself, if you wish to access, correct, update or request deletion of your personal data you can do so at any time by using the contact details below. You may withdraw marketing consent at any point by clicking the unsubscribe button on any of our promotional emails.

Storage of Personal Data

All data collected from you and relating to your business with us is stored securely within the UK, by submitting data, placing orders or undertaking a contract with us you agree to the transfer, storage and processing of this and all relevant information. 

IP Addresses, Cookies, Web traffic

Any personal information collected by visiting www.your-green.co.uk including but not limited to traffic data, location, operating system and browser type are not held by the Company and are purely utilised by website systems to anonymously monitor tends in online traffic. We only use this information for statistical analysis purposes. 

Access to Information

The General Data Protection Regulation 2018 gives you the right to access and/or amend information we hold about you should you wish. Please contact us with your requests by emailing hello@your-green.co.uk or by writing to YourGreen Ltd, Unit 10, Park Plaza, Battlefield Enterprise Park, Shrewsbury, Shropshire SY1 3AF

Links

Our website contains links to other sites. Please note YourGreen Ltd is not responsible for the privacy practices of these other sites. This privacy statement applies solely to information collected by this website. Should you have any concerns about privacy on linked sites then please let us know.

Cookie Policy

Our website uses cookies to improve the user’s experience. A cookie is a small file saved to the user’s computer/device that anonymously saves and stores information about the user’s usage of the website. The cookies used allow us to recognise and count the number of visitors and how they move around the website when using it. This enables us to improve the way our website works allowing users to find what they need easily. We do not use cookies to store, save or collect personal information about you.Should you wish to restrict or block cookies on this website you can do this through your web browser settings. There is a website www.aboutcookies.org containing comprehensive information about how to do this.

We may update this Data Protection and Privacy Policy from time to time in response to legal, technical or business developments.